Skip to main content
lhk
New Member
March 8, 2012
Question

Not able to install Forticlient 4.2.6 - rollback action

  • March 8, 2012
  • 2 replies
  • 6143 views
Hi All My problem is i am trying to install the latest Forticlient 4.2.6 but the installation cannot complete and rollback. I was using using fine with version 4.2.3. Then i uninstall and try out FC LITE 4.3.3 and then uninstall and to try FC 4.2.6 when i hit the problem The error message is as below " Forticlient Endpoint Security Setup ended prematurely because of an error. Your syste, has not been modified. To install this program at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard" I have disabled the firewall & the AV when doing the installation I even, clean up all " fortinet" from registry (very desperate action) the FCremove.eve doesnt help either regards and hope someone able to help

    2 replies

    L_FTNT
    Staff
    Staff
    March 13, 2012
    Could you do the following steps: 1. How many oem*.inf files in the directory " c:\windows\inf" ? 2. Are any of them contains the string " Fortinet" ? If Yes to Q2, delete the oem*.inf and oem*.pnf files from " Fortinet" and re-install again. Let me know how it goes, L.C
    L_FTNT
    Staff
    Staff
    March 13, 2012
    BTW, 4.2.7 is the latest 4.2 patch release. You should try it out.