Skip to main content
dasherer
New Member
July 25, 2022
Question

No Power from PoE ports on Fortigate 60D-PoE

  • July 25, 2022
  • 1 reply
  • 1943 views

I just bought a used Fortigate 60D-PoE. I wanted the PoE port(s) for my Ubiquit Access Point Pro. However, I have enabled the PoE on the Port
poe enabled.png

 

When I connect my UAP Pro it will not turn on. I know the port works with its configuration because when I connect my UAP Pro to a PoE Injector and plug it into that port the configuration works the port then lights up and I get this info
watts.png

 

Can some help me troubleshoot this? 

1 reply

Anthony_E
Staff
Staff
July 28, 2022

Hello dasherer,

 

Could you please open a ticket in Forticare to contact the RMA support?

They will help you to troubleshoot and if it is not working, they can process to a RMA.

 

https://forticare.fortinet.com/CustomerSupport/SupportTeam/MyUnclosedTickets.aspx

 

Regards,

Best Regards
atadams77
Visitor III
December 12, 2022

I have situation almost like this...what was the result?