Skip to main content
RolandBaumgaertner72
RolandBaumgaertner72
New Member
February 13, 2025
Solved

No Logs in Fortigate Cloud

  • February 13, 2025
  • 1 reply
  • 1351 views

Hi,

 

we recently changed from 300D cluster to 200F cluster. Now we see no logs, no information at all in FortiCloud. In the GUI Dashboard I see Status activated, connected to my account, storage used 0KB and no files uploaded. 

 

In System Feature Visibility I dont see anything deactivated which could have impact, Fortigate Cloud Sandbox is activated.

 

In Security Fabric > Fabric Connectors and Logging Settings I see Fortigate Cloud activated and connected to send logs every 5 minutes to Fortigate Cloud.

 

In Log Settings > Local Logs memory is activated since we also want to have the information there.

 

We dont really see something missing?

 

Thanks!

Best answer by RolandBaumgaertner72

Hi,

 

Now I see data in Forticloud. I logged out from the Web GUI and logged in again and now I see data.

 

Strange behavior but it seems to work now.

Thanks!

1 reply

RolandBaumgaertner72
RolandBaumgaertner72AuthorAnswer
New Member
February 13, 2025

Hi,

 

Now I see data in Forticloud. I logged out from the Web GUI and logged in again and now I see data.

 

Strange behavior but it seems to work now.

Thanks!

    Terms & ConditionsAccessibility statement