No GUI admin access after 5.3.0 upgrade

Forum|Forum|8 years ago
May 15, 2018
5 replies
6379 views

Just upgraded our test environment to the latest version 5.3.0, admin GUI access was previously ok via Port1. After upgrade can't login, tried the "restore-admin" cli command as I am still able to login to the server as admin, any thoughts? I upgraded from version 5.2.2

sergey

New Member

Not similar, but upgrade related issue: can't login after the upgrade.

Have they test anything before going GA?

Lukino

Explorer

Hi,

is it possible that you are trying to reach the appliance behind a NAT?

maybe the IP address that you are trying to reach is not under the:

Administration > System Access > Additional allowed hosts/domain names:

robausAuthor

New Member

Lukino wrote:
Hi,
is it possible that you are trying to reach the appliance behind a NAT?
maybe the IP address that you are trying to reach is not under the:

Administration > System Access > Additional allowed hosts/domain names:

Yeah I did think that could of been a cause but was this setting also in 5.2.2 as I could login fine from the same locations on that version. Also, how would you add your host/domain name to that allowed list if you can't access the GUI?

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