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190843Gmail
New Member
February 4, 2026
Solved

no audio on new 380

  • February 4, 2026
  • 2 replies
  • 122 views

I am not getting any audio on new 380B when making or receiving calls (new system).

The volume is all the way up, I disable bluetooth for now still no ringing, and no audio when playing voicemail. Thanks

Best answer by Floyana

reload fve-50g software did the magic.

2 replies

Jean-Philippe_P
Staff & Editor
Staff & Editor
February 9, 2026

Hello 190843, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Jean-Philippe - Fortinet Community Team
Floyana
FloyanaAnswer
New Member
February 9, 2026

reload fve-50g software did the magic.

Jean-Philippe_P
Staff & Editor
Staff & Editor
February 10, 2026

Hello Floyana,

 

Perfect then! Thanks for sharing :)

Jean-Philippe - Fortinet Community Team