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Seven007
New Member
March 3, 2026
Question

New User Guidance

Hello,

 

Fairly new to Fortinet and I am looking to get some guidance. I currently have 2x FortiSwitch 148F and I am looking to get setup in my enviroment. What is the best route to get support with this? 

 

 

 

 

1 reply

RBA
Staff
Staff
March 3, 2026

To get started with setting up your FortiSwitch 148F units in your environment, you have several support options available through Fortinet:

1. Documentation and Guides

  • FortiSwitch Standalone Mode Guide: Since you have FortiSwitch units, you can refer to the FortiSwitch Standalone Mode Guide for detailed instructions on configuring your switches in standalone mode.
  • FortiLink Guide: If you plan to manage your FortiSwitch units using a FortiGate, refer to the FortiLink Guide for integration details.

2. FortiCare Support

  • Register and Get Started: Ensure your devices are registered with Fortinet to receive software updates and support notifications.
  • FortiCare Support Portal: For technical support, you can access the FortiCare Support Portal. This is especially useful for critical issues (Priority 1 or 2).

3. Professional Services

  • Best Practice Consultation: Consider leveraging FortiCare's Best Practice Subscription (BPS) for expert consultation on setup and deployment.
  • Professional Service (PS): For a more hands-on approach, Fortinet's Professional Services can assist with setup under a Service Level Agreement (SLA).

4. Community and Knowledge Base

  • Fortinet Community: Join the Fortinet Community to leverage the knowledge base and expertise of other users and technical experts.

These resources and services should help you get your FortiSwitch 148F units set up effectively in your environment. If you need further assistance, engaging with Fortinet's support or professional services would be beneficial.

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