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JamesTuttle
New Member
April 17, 2024
Question

New FortiGate 60F- Assigns me IP but http://192.168.1.99 times out

  • April 17, 2024
  • 4 replies
  • 6918 views

Hello!


I just purchased a FortiGate 60F. As a network engineer I'm most used Cisco and MikroTik- this is my first Fortinet router.

I pulled it out of the box, plugged in Power and WAN1, and verified the unit has power and is operational. I have also registered the router in my Fortinet portal.

 

My laptop is connected directly to to Port 1 and is being assigned DHCP IP's of 192.168.1.110 and a default gateway of 192.168.1.99. However, all attempts to open http://192.168.1.99 or https://192.168.1.99 via Chrome, Edge and Firefox time out. 

Nothing else is connected to my laptop, and I have also tried using a desktop, with the same results. What's my next best step? 

Thanks so much!!

~James

4 replies

mpatel
Staff
Staff
April 17, 2024

Use a console connection.

OR Factory Reset the Fortigate using the reset button.

AEK
SuperUser
SuperUser
April 17, 2024

Hi James

Try access the IP .99 with ssh (putty) or connect to console port with a serial cable.

AEK
Toshi_Esumi
SuperUser
SuperUser
April 17, 2024

Can you ping 192.168.1.99 from the same laptop?

Toshi

Hong_FTNT
Staff & Editor
Staff & Editor
April 18, 2024

Hi @JamesTuttle,

 

Are you able to ping 192.168.1.99? Are you able to SSH? If none of them works, you can factory reset by following this article: https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-To-Reset-To-Factory-Default-Configuration/ta-p/198660

 

Regards, 

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