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DennisvanDriel
DennisvanDriel
New Member
September 23, 2022
Solved

New Device VOIP Phone

  • September 23, 2022
  • 3 replies
  • 2114 views

I have a 48 switch. I have made 2 VLAN (Computer and Voice)

 

I have now a new device and put it on VLAN Voice. I will get an correct ipadres and DNS but it has no internet. The other 20 phones are working correct.

 

What is going wrong.

 

If a put the IP Phone on the VLAN Computer it get an correct IP adres and has internet connectivity.

 

So everything in the phone is correct.

 

Why i cannot get internet on the device on VLAN Voice?

Best answer by DennisvanDriel

I put the phone in a differente VLAN for a week. This was working fine.

After a week i put the phone in de VOIP network and was working. No idea why.

 

But it is solved.

3 replies

Anthony_E
Staff
Anthony_E
Staff
September 26, 2022

Hello Dennis,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Regards,

Best Regards
markdr_FTNT
Staff
markdr_FTNT
Staff
September 26, 2022

Hi Dennis,

 

Each interface needs a firewall policy to permit the traffic that goes across it.

 

If Internet works on one VLAN but not another, then you probably just need to create another firewall policy to allow it, try cloning your existing working policy and change the source interface to the VLAN interface and the source to the IP range assigned to clients.

 

M.

    DennisvanDriel
    DennisvanDrielAuthorAnswer
    New Member
    October 8, 2022

    I put the phone in a differente VLAN for a week. This was working fine.

    After a week i put the phone in de VOIP network and was working. No idea why.

     

    But it is solved.

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