Skip to main content
Daredavel
New Member
April 23, 2018
Question

Network Location Awareness Issue

  • April 23, 2018
  • 2 replies
  • 6658 views

It's been a while that we're experiencing this. Every time we turn on our desktops there's a random chance that the network LAN indicator will turn up as warning exclamation icon, like with limited connection but internet is working fine and we can browse the web like normal. However this a problem when we had our Microsoft office 2016 installed. Every time it happens, our Outlook 2016 doesn't work and gets disconnected. It seems Outlook 2016 is dependent on the network location awareness. But again, internet is working fine only that the network location awareness LAN icon status is in warning or no internet access. I believe this is a known issue and tried several steps already, up to the point of disabling Probing in the registry to no avail. My only work around is to restart the nlasvc service and it will correct the status of the LAN icon, then Outlook will work as normal. How do we bypass or ensure that NLA is fully working behind FG firewall and avoid the limited LAN connection icon again?

 

    2 replies

    Daredavel
    DaredavelAuthor
    New Member
    April 25, 2018

    Nobody had this issue before?

    jossmi
    New Member
    November 16, 2018

    I have seen this issue, but I have been unable to identify a solution. It usually occurs after the FortiGate has been rebooted for any reason. A similar problem is described in https://forum.fortinet.com/tm.aspx?m=118552.

     

    In my case, the FortiGate is providing DHCP and DNS. The devices are NOT domain joined. When the devices reboot following a firewall change they switch from using the Windows Firewall private profile to the public profile. I usually don't notice it until I try to access the device remotely and can't login with remote desktop.

    Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
    Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.
    Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!