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AEK
SuperUser
AEK
SuperUser
June 8, 2026
Solved

Need explanation for bug id 1256278

  • June 8, 2026
  • 4 replies
  • 116 views

Hello FTNT

I see in known issues of FortiOS 7.4.11 the following bug id.

1256278

Packet loss occurs when asic-offloading is enabled on FortiGate.

 

Can anyone explain in which models and/or circumstances this can happen?

    Best answer by msanjaypadma

    Hi @AEK,

    At initially its reported on FortiGate 120G and trigger condition “This issue only affects SOC5 models with ingress shaping profile configured”  

    workaround : Disable "asic-offload" in the firewall policy

    If you have found a solution, please like and mark it as solved to make it easily accessible for everyone.

    Thanks,
    Mayur Padma

    4 replies

    msanjaypadma
    Staff
    msanjaypadmaAnswer
    Staff
    June 8, 2026

    Hi @AEK,

    At initially its reported on FortiGate 120G and trigger condition “This issue only affects SOC5 models with ingress shaping profile configured”  

    workaround : Disable "asic-offload" in the firewall policy

    If you have found a solution, please like and mark it as solved to make it easily accessible for everyone.

    Thanks,
    Mayur Padma

    Thanks, Mayur Padma
      AEK
      SuperUser
      AEKAuthor
      SuperUser
      June 8, 2026

      Hi ​@msanjaypadma 

      Noted. Thanks for your quick response.

      AEK
      Toshi_Esumi
      SuperUser
      Toshi_Esumi
      SuperUser
      June 8, 2026

      And, for the rest of viewers of this thread, this issue was resolved with 7.4.12 as it’s in resolved issues in the release notes.

      Toshi

        S
        saif51
        Visitor II
        June 9, 2026

        Yes, this issue was resolved in 7.4.12

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