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JOSIAH_BOZIAH
Explorer
July 25, 2023
Solved

My SSL VPN RDP connection bookmark closes

  • July 25, 2023
  • 2 replies
  • 5165 views

My SSL VPN RDP connection bookmark closes immediately.ssl vpn closes.JPG

Best answer by mgoswami

Hi,

 

Please refer to this link for the issue which you are facing:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Unable-to-take-RDP-of-machines-via-SSL-VPN-web/ta-p/192454

BR,

Manosh

2 replies

sbabu
Staff
Staff
July 25, 2023

Hi, 

Can you please collect the below logs when the connection is getting closed? 

diag vpn ssl debug-filter src-addr4 < x.x.x.x > -----> Where x.x.x.x is the user public IP address
diagnose debug application sslvpn -1
diagnose debug enable

 

* Connect to the VPN SSL
To stop the capture:
diagnose debug disable
diagnose debug reset

JOSIAH_BOZIAH
Explorer
July 25, 2023

tempsnip.png

JOSIAH_BOZIAH
Explorer
July 25, 2023

 The solution below from @mgoswami  worked. Thanks

mgoswami
Staff
mgoswamiAnswer
Staff
July 25, 2023

Hi,

 

Please refer to this link for the issue which you are facing:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Unable-to-take-RDP-of-machines-via-SSL-VPN-web/ta-p/192454

BR,

Manosh

JOSIAH_BOZIAH
Explorer
July 25, 2023

Thank you, it worked.