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nashat
New Member
October 10, 2021
Question

my email all go to spam

  • October 10, 2021
  • 1 reply
  • 2783 views

all Emails goes spam and showing this problem 

 

Subject: Warning: could not send message for past 2 hours

 

    **********************************************

    **      THIS IS A WARNING MESSAGE ONLY      **

    **  YOU DO NOT NEED TO RESEND YOUR MESSAGE  **

    **********************************************

 

The original message was received at Sun, 10 Oct 2021 07:33:20 +0400

from:

 

   ----- Transcript of session follows ----- <removespam@fortinet.com>...

Deferred

Warning: message still undelivered after 2 hours Will keep trying until message is 3 days old

 

and header goes like that 

 

X-FE-Attachment-Name: SEP.xlsx X-FEAS-Auth-User: pro1@whitesea.ae X-FEAS-WebFilter: [link]http://www.whitesea.co[/link] (Malicious Websites) X-BM-Spam-test-Result: TRUE X-FE-Policy-ID: 0:7:1:SYSTEM, 0:7:2:SYSTEM X-FE-Policy-ID: 0:5:0:SYSTEM

    1 reply

    Contributor
    November 4, 2022

    Hello 

     

    Can you check this article and try the fix suggested  

    https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-change-the-FROM-email-address-field-when-an/ta-p/191363

    if no reply-to is set, then FGT will use the destination e-mail address as the sender address, which will cause most of the MX servers or clients to mark it as spam

     

    Edvin.