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SmokeyMountian_Tech
New Member
September 1, 2020
Question

Moving FortiAP's from 1 FortiCloud account to another Linked account

  • September 1, 2020
  • 1 reply
  • 3315 views

Anyone know of an easy way to move AP's from 1 account to another without having to take the AP's out of use?

We have over a dozen AP's at different sites that were set up under an individuals FortiCloud account and we want to move them to the "shared account"

 

I've tried updating the FortiCloud account directly from the FortiAP's UI, but this doesn't update in FortiCloud

    1 reply

    Dave_Hall
    New Member
    September 1, 2020

    Not familiar with cloud based APs, but I assume they are still registered via the support portal - if so, I think you can just open a CS ticket for a require action.