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martyyy
Explorer III
May 31, 2026
Question

Missing Filter feature in GUI for FortiSwitch Ports

  • May 31, 2026
  • 3 replies
  • 53 views

Hi,

Recently we upgraded our FGT 200F from 7.4.7->7.6.4->7.6.6. In the new version we noticed that we lost Packets(sent/Received) and Errors(sent/received) FILTER options in FortiGate firmware version 7.6.6? we had this filter option in previous version 7.4.7.


Can someone help/clarify why this happened, which we don't have any more this option and how we can add this feature back? I checked the known issue for 7.6.6 and changes in default behavior. Please find the attached photo which indicate that Packets(sent/Received) and Errors(sent/received) FILTER option disappeared.

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Thanks in advance!

 

    3 replies

    Jean-Philippe_P
    Staff & Editor
    Staff & Editor
    June 4, 2026

    Hello martyyy, 

     

    Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

     

    Regards,

    Jean-Philippe - Fortinet Community Team
    Jean-Philippe_P
    Staff & Editor
    Staff & Editor
    June 5, 2026

    Hello,

     

    We are still looking for an answer to your question.

     

    We will come back to you ASAP.

     

    Regards,

    Jean-Philippe - Fortinet Community Team
    christian_89_
    New Member
    June 7, 2026

    The per-port stats aren't gone, the table-level filter is. What you lost is the ability to filter/sort the FortiSwitch Ports list by the Packets (sent/received) and Errors (sent/received) columns. The underlying counters are still there, just relocated to the dedicated statistics view. Double-click a port (or select it and click View Statistics, top right) to open the Port Statistics pane, which shows transmitted and received traffic, frame errors by type, and transmitted and received frames, refreshed every 15 seconds, with a Compare with dropdown to put two ports side by side. That pane is documented through 7.6.5, so the data path is intact; the 7.6.x rework of the FortiSwitch Ports page just dropped those metrics as filterable table columns.

    It reads as an unintended regression, not a documented removal. It isn't listed in the 7.6.6 release notes as a changed-default or known behavior, and you already checked, so this is almost certainly a UI regression introduced in the 7.6 managed-switch page redesign rather than a deliberate feature cut. That distinction matters because it means the realistic outcome is a fix or a feature-restoration request, not "this is the new normal."

    Stop depending on the GUI table for this anyway. Two better paths, both version-proof against GUI churn:

    • CLI for ad-hoc checks. On the FortiGate, the diagnose switch-controller switch-info family gives managed-switch port state, and for raw counters you connect into the managed FortiSwitch itself (execute switch-controller switch-connect <switch-id>) and read the FortiSwitchOS per-port stats. Verify the exact subcommand against your FortiSwitchOS build, the syntax drifts between versions.
    • SNMP for anything ongoing. The FortiSwitch port counters (packets and errors, in/out) are exposed via SNMP, which is what you actually want for trend data and alerting. A GUI table that resets and can't graph history was never the right tool for spotting error rates anyway. Poll it into whatever you already run for monitoring.