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September 3, 2026
Question

mailfilterd stuck at ~100% CPU

  • September 3, 2026
  • 3 replies
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mailfilterd stuck at ~100% CPU, FortiMail 8.0.0 build 183 — cause unclear

FortiMail 8.0.0 build 183. mailfilterd sits at ~99.8% CPU continuously (not a spike), RSS grown to ~1.5GB (baseline is usually ~100MB). All other processes idle. Session count (24–50) and bandwidth are normal, so it's not a traffic flood.

Enabled diagnose debug application mailfilterd level 8 + duration 30 and pulled the Trace Log. The only thing logged for 10 minutes was:

FmailAIClient.cpp:931:ping():entry

repeating once a minute, on a single thread, with no other activity captured — looks like a routine heartbeat, not the actual hot path.

I can't figure out what's actually causing the 100% CPU. Any help would be appreciated.

3 replies

Jean-Philippe_P
Staff & Editor
Staff & Editor
September 7, 2026

Hello Serzhan, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Regards,

Jean-Philippe - Fortinet Community Team
Anthony_E
Staff
Staff
September 7, 2026

Hi,

Maybe this External document can help.

Best Regards
AEK
SuperUser
SuperUser
September 18, 2026

I see there is no suck known issue on 8.0.0 but I’d never install x.x.0 on my production. Currently 7.6.5 is a good choice.

AEK
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