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vtech
Visitor III
March 23, 2022
Question

MacOS 12.2.1 and the Forticlient VPN is not working

  • March 23, 2022
  • 3 replies
  • 12930 views

Client version is 7.0.2.0069.

 

We use SSO but with or without SSO turned on we are getting: "Login Error. Connection Dropped by Remote."

We have previously had this work for MacOS including MacOS 12. 

using DNS or IP address for the VPN address didn't help. 

At initial install and 1st time connection we do get prompted to sign-in with our SSO account (with 2FA on) and it looks like it should but then the connection just dies and we get the above error. Subsequent login tries just give the error right away. 

 

Thank you for any help!

 

 

3 replies

Anthony_E
Staff
Staff
March 27, 2022

Hello vtech,

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Thanks,

Best Regards
victordetoni-neospac
New Member
April 21, 2025

The tunnel-mode was disabled. After turned on again, it worked.

Anthony_E
Staff
Staff
March 30, 2022

Hello vtech,

 

I found this post and a solution has been provided:

 

https://community.fortinet.com/t5/Fortinet-Forum/SSL-VPN-Windows-Works-MacOS-does-not/m-p/47902#M47812

 

Could you please have a look and tell me if it helped you?

 

Regards,

Best Regards
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