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Mac 10.15 Catalina and Forticlient VPN

Forum|Forum|6 years ago
October 8, 2019
22 replies
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Hi, I just upgraded to Catalina on my Mac today and whilst the VPN client connects and notifies me of this I can't connect to anything on my network. No pings, SSH, RDP even HTTP work intranet. I was using the VPN this morning successfully on Mojave (10.14) and other users are connected to the VPN so that end is fine.

I am using 2FA with Fortitokens and I do get challenged for the token and this appears to be accepted successfully.

Forticlient VPN version is 6.2.1.654, I can't find anything newer.

Any ideas?

Best answer by przem_t

Does anyone know any alternative to Forticlient (SSL VPN) that works on Catalina?

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stevepodradchik

New Member

Fortinet --

Enough already! You've known for more than a month that Fortinet Client does not connect to a VPN on clean installations of Mac OS Catalina. In a post a few weeks ago, you said that it would not be in the recent upgrade. So be it. Now that this upgrade is out, what is the schedule for a fix? This is NOT some trivial UI issue but a total show-stopper for using your devices from a new Mac.

Timeframe?

Thanks, Steve

likefortinet

New Member

Hi Fortinet,

From all that I see here can I ask you please do you test this client before realizing as GA and adding in the release note.

Or just add the next available client compatible with the new Mac OS , just to have something supporting new Mac OS.

It looks like even this client is not fully compatible with the new Mac OS with all new features that the new Mac OS has.

I may recommend you next time at least test the VPN feature used mostly with FortiClient.

As you made the client paid at least make it good.

Like Fortinet

likefortinet

New Member

I made a research with my sales engineer in France.

Thre is a lot of tickets and bugs related to the issue.

I can't open a ticket because do not have FortiClient license.

I have a question: with this behavior how Fortinet can attract me to buy a license?

May be here the PM of FortiClient will have an answer: why the FortiClient does not work on Mac 10.15, especially VPN?

I understood that PM of FortiClient is an Indian guy, and the statement in release note is like a BIG INDIAN LIE :):):)

Can PM of FortiClient tell us if the client was tested before releasing?

Like Fortinet

nico81

New Member

Same problem here, Catalina fresh install and latest 6.2.2.* version, cannot ping and ssh any host.

Please fix!

*** EDIT: Solved with the following steps:

1 - Uninstalled 6.2.2.*

2 - Installed 5.6.1 from link in this thread (but advanced IPSec settings are missing)

3 - Upgraded to 6.0.9.162 downloaded from official download page

jforeman

New Member

nico81 wrote:
Same problem here, Catalina fresh install and latest 6.2.2.* version, cannot ping and ssh any host.
Please fix!

*** EDIT: Solved with the following steps:
1 - Uninstalled 6.2.2.*
2 - Installed 5.6.1 from link in this thread (but advanced IPSec settings not present)
3 - Upgraded to 6.0.9.162 downloaded from official download page

This is it! Nice workaround.

mesuito

New Member

Good Day

I am using macOS Catalina, Version 10.15.1 and Forticlient VPN 6.2.2.685

I am able to connect but once using remote desktop I get the error msg = Error code: 0x204

Also I am not able to ping the service I wanna connect to.

Hopefully this issue can soon be fixed as I need to login to wotk remotely!

Many thanks for your Help & Infos

Best Marcel

rikki_sAuthor

New Member

yep, this is the problem I think we're all getting. The current advice is don't upgrade to Catalina (I know!). I have heard that this should be resolved in the next release which is pending but I'm not holding my breath.

mbar

New Member

Hi everyone,

any news on a timeframe for the next - and hopefully Catalina supporting - release?

borges45

New Member

The following forum is illustrative.I have personally got solutions from it.I am also facing the same sort of issue regarding the catalina and I want to include that when I am using my Apple I phone 7 and I have installed Catalina OS.My outlook and office 365 is crashing from then onwards.I have tried out to fix this following issue regarding https://supportprop58.com/office-setup/how-to-login-microsoft-office/.

Guide us what to include to resolve this circumstances.

skytech

New Member

I am seeing this as well. Tried reinstalling on top of 6.2 client, checked security settings to see if the client was being blocked again, uninstalled and installed clean. Same issue. Anyone find a work around?

morris77

New Member

Even I am also confronting with this sort of circumstances regarding the Mac 10.5 Catalina.The Vpn is showing that it is unable to connect my VPN with anything which is available in my network.I jsu want to include that I am unable to access the Linksys router login page in my Hp pc with the windows 10 version.Suggest us what did we missed to follow regarding the Router Reviews?

rikki_sAuthor

New Member

All. In case you're not aware the download link from the main Forticlient page now links to 6.2.3 and I can confirm this works successfully with Catalina. Finally!

ropeguru

New Member

rikki_s wrote:
All. In case you're not aware the download link from the main Forticlient page now links to 6.2.3 and I can confirm this works successfully with Catalina. Finally!

This is not working for me. I can auth into Catalina via PIV but Forticlient never picks up any certificates.

AlessandroC

New Member

I have upgraded to MacOS 10.15.2 with FortiClient 6.2.2.685.

Now I have error 130 while I try to connect to any VPN system.

Any suggestions?

petterrafael

New Member

Hi,

I have the same problem, from what I noticed it is a failure to record a cookie, but unfortunately I was not able to solve the problem, I am also looking for a solution.

ansarrezaei

New Member

Hi

I have lots of trouble for installing Forticlient on Catalina and I hopefully did it using brew cask

brew cask install forticlient

But I have another problem. I have to use a SafeNet hardware token and in Catalina, Fortinet doesn't identify any client certificate. Do you have any similar experience?

JaapHoetmer

New Member

I can confirm that the marriage between MacOS Catalina and FortiClient is not a happy one. We added FortiToken secondary authentication, and connecting using SSL or IPsec failed miserably. Tried 6.0, 6.2.2, 6.2.4, 5.6.1, no luck.

However, after having downgraded to Mojave, everything works fine, including FortiToken.

Regards,

ThePro

New Member

Having an issue with another iMac and Catalina (new installation).

SSL connect but IPSec does not. Error -104

default 19:42:02.976824-0400 kernel Kext com.fortinet.fct.kext.ipsec not found for unload request.

I have tried previous versions and I get the same error.

chethan

Explorer II

Hello,

Even we are facing the same issue. We are not able to access our intranet via forticlient (SSL-VPN) from last week itself. This issue did not persist a week before. Any body with a solution?

Thanks

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