lost connectivity after restart

Forum|Forum|13 years ago
May 21, 2013
4 replies
4051 views

After restarting our Fortigate 60C, I found that it does not automatically reconnect to WAN1. The interface shows as being up, but no traffic passes through. I have to mark the interface as administratively down, then bring it back up again. After that, everything works fine. We' re running v4.0,build0441,110318 (MR3), standalone, in NAT mode. Could someone point me in the right direction to troubleshoot this? Specifically, which events should I be logging to catch the problem? System Activity? Anything else?

rwpatterson

New Member

Have you tried setting the speed and duplex to a hard code as opposed to auto? It may be as simple as that. Unfortunately you' ll have to bounce it to test...

 # config sys interface  (interface) # edit wan1  (wan1) # set speed pick one  100full     100M full-duplex  100half     100M half-duplex  10full      10M full-duplex  10half      10M half-duplex  auto        auto adjust speed

Eric_BrownAuthor

New Member

Good call, RW. I' ll give it a shot one night soon and post the results here.

micahawitt

New Member

You should also point out that it matters what the ISP has set as well. I would check with your provider to see what there port is set to that you are plugging your WAN1 into. If there is a mismatch between you and the ISP' s internet device, you will still see issues.

Eric_BrownAuthor

New Member

Figured it out! I had an incorrect distance setting in one of the interfaces, so the failover wasn' t working correctly. Not sure exactly why it only manifested itself after a reboot, but I changed the value and now everything works fine. Thanks for your help, though!

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