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Sanya
New Member
May 17, 2026
Question

Lost Connection to SSID

  • May 17, 2026
  • 1 reply
  • 17 views

Hi,

I am new to Fortinet, and we have been unable to connect to our SSIDs since I did an upgrade to v7.6.6.
It takes very long and often fails. When it works the connection is very slow with high packet loss (~85%). Has anyone else experienced this? What could be the issue? 

Thanks

1 reply

msanjaypadma
Staff
msanjaypadma
Staff
May 17, 2026

Hi ​@Sanya ,

Could you check the process utilization for the “cw_acd” daemon at the time the issue occurs? Additionally, what errors are you seeing in the Wifi event logs when the device fails to connect to SSIDs?

# get system performance status
# diagnose sys top


Thanks,
Mayur Padma

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