Lost and moved interfaces on a 1000A

Question

Sorry to make my first post a question, I used to be registered on the old forum some time back but haven't used this new one. I've done a little search but can't see anything.

We have some old 1000As and they make a good test environment for FortiOS 4, which most of our estate runs. Just yesterday I updated to 4.0MR3 patch 18 on one of these and afterwards lost connectivity to it.

It would seem that two of the ports have stopped working. Port 1 as far as the device is concerned now appears on physical port 5, port 2 physical port 6. Ports 7-10 are as per normal and ports 3 & 4 seem to have stopped working completely. Prior to the update this was a 100% functional device.

Doing a 'diagnose hardware lspci' shows only eight network devices, not ten like our other 1000A. Completely wiping the system and reinstalling from TFTP was done, mostly as a last guess and it didn't help.

This is really weird, any ideas? I'm unconvinced it is a hardware fault as ports 1 & 2 worked prior to the update. I connected via port 1 to factory reset and update it.

This feels like an issue with PCI misconfiguration that can be resolved by messing with 'diagnose hardware setpci' but I really would be groping about in the dark there.

rwpatterson · Accepted Answer

Hit this link up... http://173.77.211.250:519...ate-1000A_HQIP_059.img

ncmreynolds · Answer

Here's the lspci from both devices, with the second one missing a couple of interfaces. Interesting to note the revision differences in the components...

vpn # diagnose hardware lspci -G

Trying method 1......cannot open /sys/bus/pci...No.

Trying method 2......using /proc/bus/pci...OK

Decided to use Linux-proc

00:00.0 Host bridge: Intel Corporation Unknown device 3590 (rev 0c)

00:00.1 Class ff00: Intel Corporation Unknown device 3591 (rev 0c)

00:02.0 PCI bridge: Intel Corporation Unknown device 3595 (rev 0c)

00:03.0 PCI bridge: Intel Corporation Unknown device 3596 (rev 0c)

00:04.0 PCI bridge: Intel Corporation Unknown device 3597 (rev 0c)

00:05.0 PCI bridge: Intel Corporation Unknown device 3598 (rev 0c)

00:06.0 PCI bridge: Intel Corporation Unknown device 3599 (rev 0c)

00:07.0 PCI bridge: Intel Corporation Unknown device 359a (rev 0c)

00:1c.0 PCI bridge: Intel Corporation Unknown device 25ae (rev 02)

00:1d.0 USB Controller: Intel Corporation Unknown device 25a9 (rev 02)

00:1d.1 USB Controller: Intel Corporation Unknown device 25aa (rev 02)

00:1d.4 System peripheral: Intel Corporation Unknown device 25ab (rev 02)

00:1d.5 PIC: Intel Corporation Unknown device 25ac (rev 02)

00:1d.7 USB Controller: Intel Corporation Unknown device 25ad (rev 02)

00:1e.0 PCI bridge: Intel Corporation Unknown device 244e (rev 0a)

00:1f.0 ISA bridge: Intel Corporation Unknown device 25a1 (rev 02)

00:1f.1 IDE interface: Intel Corporation Unknown device 25a2 (rev 02)

00:1f.2 IDE interface: Intel Corporation Unknown device 25a3 (rev 02)

00:1f.3 SMBus: Intel Corporation Unknown device 25a4 (rev 02)

00:1f.7 SMBus: Intel Corporation Unknown device 25a8 (rev 02)

01:00.0 PCI bridge: Relience Computer Unknown device 0103 (rev b3)

02:04.0 Ethernet controller: BROADCOM Corporation Unknown device 1668 (rev 01)

02:04.1 Ethernet controller: BROADCOM Corporation Unknown device 1668 (rev 01)

02:08.0 PCI bridge: Relience Computer Unknown device 0104 (rev b3)

04:00.0 PCI bridge: Relience Computer Unknown device 0103 (rev b3)

05:04.0 Ethernet controller: BROADCOM Corporation Unknown device 1668 (rev 01)

05:04.1 Ethernet controller: BROADCOM Corporation Unknown device 1668 (rev 01)

05:08.0 PCI bridge: Relience Computer Unknown device 0104 (rev b3)

07:00.0 PCI bridge: Relience Computer Unknown device 0103 (rev b3)

08:04.0 Ethernet controller: BROADCOM Corporation Unknown device 1668 (rev 01)

08:04.1 Ethernet controller: BROADCOM Corporation Unknown device 1668 (rev 01)

08:08.0 PCI bridge: Relience Computer Unknown device 0104 (rev b3)

0a:00.0 PCI bridge: Relience Computer Unknown device 0103 (rev b3)

0b:04.0 Ethernet controller: BROADCOM Corporation Unknown device 1668 (rev 01)

0b:04.1 Ethernet controller: BROADCOM Corporation Unknown device 1668 (rev 01)

0b:08.0 PCI bridge: Relience Computer Unknown device 0104 (rev b3)

0d:00.0 PCI bridge: Relience Computer Unknown device 0103 (rev b3)

0e:04.0 Ethernet controller: BROADCOM Corporation Unknown device 1668 (rev 01)

0e:04.1 Ethernet controller: BROADCOM Corporation Unknown device 1668 (rev 01)

0e:08.0 PCI bridge: Relience Computer Unknown device 0104 (rev b3)

10:00.0 PCI bridge: Intel Corporation Unknown device 0329 (rev 09)

10:00.1 PIC: Intel Corporation Unknown device 0326 (rev 09)

10:00.2 PCI bridge: Intel Corporation Unknown device 032a (rev 09)

10:00.3 PIC: Intel Corporation Unknown device 0327 (rev 09)

11:01.0 Network and computing encryption device: Fujitsu Microelectr., Inc. Unknown device 4005 (rev 01)

FGT1KA3607502811 # diagnose hardware lspci -G