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itmaximus
New Member
May 22, 2024
Solved

Lost admin password fortigate 81F

  • May 22, 2024
  • 1 reply
  • 1635 views

Hello! Need help with reset admin password. Previous administrator disable sim-card and leave to another country.

read topic:

Resetting a lost admin password - Fortinet Community

but version of firmware another or maintainer is disable.

If my fortinet start, i'ill see in console menu:

 

FortiGate-81F (17:40-07.27.2021)
Ver:05000025
Serial number: FGT81FT*********
CPU: 1200MHz
Total RAM: 4 GB
Initializing boot device...
Initializing MAC... NP6XLITE#0
Please wait for OS to boot, or press any key to display configuration menu.

[C]: Configure TFTP parameters.
[R]: Review TFTP parameters.
[T]: Initiate TFTP firmware transfer.
[F]: Format boot device.
[I]: System information.
[B]: Boot with backup firmware and set as default.
[Q]: Quit menu and continue to boot.
[H]: Display this list of options.

 

Then if i choose "Q" system starting full and login maintainer and pass "bcpbFGT81FT*********" not working.

 

How i can reset password without hard reset config?

 

Best answer by ozkanaltas

Hello @itmaximus ,

 

Which version do you use?  If you are using a version newer than 7.2.4, the maintainer account will not work.

1 reply

ozkanaltas
Valued Contributor III
May 22, 2024

Hello @itmaximus ,

 

Which version do you use?  If you are using a version newer than 7.2.4, the maintainer account will not work.

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