Skip to main content
RolandBaumgaertner72
New Member
February 27, 2023
Question

Loading Policies is taking really long

  • February 27, 2023
  • 2 replies
  • 1522 views

Hello,

 

we have a 300D cluster with 6.0.5. I know that the OS is not longer supported but we really have big problems from management to do updates on critical hosts :(

 

A good thing though is that if you are running the same OS for more than 2 years you dont expect any big changes ;) But since 1-2 weeks I find that loading the policies is taking very long. We have like 200 policies and never had any problems with that. I checked also with other browsers and it is the same issue.

 

FGs are fine, normal memory, CPU almost nothing. Also diag sys top doesnt show anything special.

 

What can we do besides of updating the FGs?

 

Thanks

2 replies

jintrah_FTNT
Staff
Staff
February 27, 2023

Hi,

 

You can try switching the policy view to display by sequence, may be it helps the browsers to load little quicker instead of sorting the same based on interface pairs.

 

jintrah_FTNT_0-1677487922181.png

 

best regards,

Jin

Contributor III
February 27, 2023

Hi @RolandBaumgaertner72 ,

I understand that you are using same firmware 6.0.5 till now. Somehow, the policy loading longer which is not happening previously.

Some possibilities may related to the network itself. Maybe there are intermittance in the network. Please connect your PC/Laptop directly to the Fortigate and see if there is improvement or not.

Because, this way, we can identify the issue is on the Fortigate level or network level.
PC <<>> Fortigate = OK

PC <<>> Switch <<>>Fortigate = NOT OK
means something happend on the switch level

Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
Thought Leadership. Security Summit. Thursday, October 8th. Disney's Grand Californian Hotel & SPA, Anaheim, CA.