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unknown1020
Explorer III
March 25, 2026
Question

licenses in FORTINAC

  • March 25, 2026
  • 2 replies
  • 139 views

Hi everyone, I need your help.

I have a Fortinac device with 200 licenses. However, I've purchased an additional 100 licenses, which should total 300. However, this total isn't displayed in the Fortinet GUI; only 200 licenses are shown.

 

The additional 100 licenses are visible in the Fortinet support section, where the device is registered.

Screenshot_1.png

 

 

How can I make them appear in the GUI? I understand that the additional licenses should be displayed automatically.

2 replies

Jean-Philippe_P
Staff & Editor
Staff & Editor
March 28, 2026

Hello unknown1020, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Jean-Philippe - Fortinet Community Team
funkylicious
SuperUser
SuperUser
March 28, 2026
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