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License Information

Forum|Forum|1 year ago
December 25, 2024
4 replies
1619 views

Hello, help me please.
I have two similar fortigate devices. One of them displays full license information, the other one displays it in a "short" format. Why is this happening?

Screenshot 2024-12-25 094655.png
Screenshot 2024-12-25 094708.png

FortiGate

Best answer by kaman

Hi lmbrd,

You can check the license information in your database as I can see Intrusion Prevention and Antivirus license information is not showing in the second snapshot

From System -> Feature Visibility , you can enable the Intrusion Prevention and Antivirus

Please refer to the below document for more information:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Valid-IPS-license-but-not-showing-in-FortiGate/ta-p/277757

Regards,
Aman

kamanAnswer

Staff

Hi lmbrd,

You can check the license information in your database as I can see Intrusion Prevention and Antivirus license information is not showing in the second snapshot

From System -> Feature Visibility , you can enable the Intrusion Prevention and Antivirus

Please refer to the below document for more information:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Valid-IPS-license-but-not-showing-in-FortiGate/ta-p/277757

Regards,
Aman

BennettWells

Visitor III

Thank you so much for sharing the link.

Spoiler

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AEK

SuperUser

Hi

Which FGT models and which FOS versions?

AEK

dingjerry_FTNT

Staff

Hi @lmbrd ,

If you can provide those 2 FortiGate SNs, I may check them for you in the back-end system.

pavankr5

Staff

Hello @lmbrd

Some FortiGate models (e.g., entry-level vs. higher-end models) may display licensing details differently based on their capabilities or the FortiGuard services enabled for them

Check the license status using:

CLI: diag autoupdate versions

let us know the firmware version and model.

Thanks,

Pavan

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