Skip to main content
rrmueller
rrmueller
New Member
December 31, 2020
Question

KNOWEB4 Whitelist

  • December 31, 2020
  • 2 replies
  • 4339 views

I am having an issue allowing Knoweb4 phishing test emails through Fortimail

 

All of the proper IP's and email addresses for Knoweb4 are whitelisted, but Knowb4 seems to use a benign virus signature and Fortimail continues to quarantine the test emails.

 

How can I allow these test emails to pass through?

 

Ron

    2 replies

    ashers
    Staff
    ashers
    Staff
    September 25, 2023

    Create IP policy with source IP's of Knowbe4 and Under Miscellaneous > Turn On take precedence over recipient based policy match.

    anignan
    Staff
    anignan
    Staff
    September 25, 2023

    Hi @rrmueller ,

     

    This is the list of knowbe4 IPs : https://support.knowbe4.com/hc/en-us/articles/203645138-Whitelisting-Data-and-Anti-Spam-Filtering-Information#whitelist

     

    Then you can create  an IP based Policy with no profiles and set  the exclusive flag ..

     

    Abdel

    Terms & ConditionsAccessibility statement