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Larsen
Explorer III
December 27, 2023
Solved

Join Fortiauthenticator in domain

  • December 27, 2023
  • 2 replies
  • 2827 views

Hello,

I am trying to join Fortiauthenticator as a machine in windows AD.

I am following this document :

https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-Joining-FortiAuthenticator-in-the-active-directory/ta-p/195891

 

I do not want to use adminsitrator account for this operation for security reasons. Is there any other way how to do it?

Best answer by dbu

-Make sure you have configured and internal DNS server on the DNS configuration.
-FortiAuthenticator must be able to resolve and reach the domain to join.
-Check also if NTP is in sync with the domain. It is wise to use same NTP server so they are in sync. 

If you still face issues follow this document and troubleshoot further:
https://community.fortinet.com/t5/FortiAuthenticator/Troubleshooting-Tip-FortiAuthenticator-error-Failed-to-join/ta-p/193327

2 replies

dbu
Staff
Staff
December 27, 2023

Hi @Larsen ,
Yes you can use a non administrator account. I am not sure if you found this document on how to create a user for this purpose and how to restrict privileges:
https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-FortiAuthenticator-join-to-Windows-AD-with-non/ta-p/214599



Larsen
LarsenAuthor
Explorer III
December 27, 2023

Thanks for the fast reply @dbu .

I followed the guide and still failing to join the domain.

I see error: Failed to join Wndows AD network.

What am i missing?

dbu
Staff
dbuAnswer
Staff
December 27, 2023

-Make sure you have configured and internal DNS server on the DNS configuration.
-FortiAuthenticator must be able to resolve and reach the domain to join.
-Check also if NTP is in sync with the domain. It is wise to use same NTP server so they are in sync. 

If you still face issues follow this document and troubleshoot further:
https://community.fortinet.com/t5/FortiAuthenticator/Troubleshooting-Tip-FortiAuthenticator-error-Failed-to-join/ta-p/193327

Larsen
LarsenAuthor
Explorer III
December 27, 2023

It looks like it was an NTP issue. I configured the same NTP server and now it joined the domain. 

dbu
Staff
Staff
December 27, 2023

Glad to hear i was able to help.