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IrbkOrrum
Explorer III
March 5, 2025
Question

Issue with gracefully blocking iCloud Private Relay

  • March 5, 2025
  • 12 replies
  • 9904 views

I'm following the directions found here

https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-block-iCloud-Private-Relay-from-bypassing/ta-p/228629

Which are supposed to allow you to block the iCloud private relay but in a somewhat graceful way.  Meaning that the iPhone user should still be able to use their device, it's just not going to route traffic through the private relay.  However, when I follow the directions above the iphone basically stops any internet traffic saying "can't connect to iCloud Private Relay" until I manually turn off the private relay.  I've followed the directions but they don't seem to want to work as intended.

12 replies

Jean-Philippe_P
Staff & Editor
Staff & Editor
March 7, 2025

Hello IrbkOrrum, 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Thanks, 

Jean-Philippe - Fortinet Community Team
Jean-Philippe_P
Staff & Editor
Staff & Editor
March 11, 2025

Hello,

 

We are still looking for an answer to your question.

 

We will come back to you ASAP.

 

Thanks,

Jean-Philippe - Fortinet Community Team
AnthonyH
Staff
Staff
March 11, 2025

Hello IrbkOrrum,

Would you be able to share your DNS Filter, WebFilter, Application Control and firewall policy configurations through screenshots?

IrbkOrrum
IrbkOrrumAuthor
Explorer III
March 27, 2025

Unfortunately, I'm no longer on site at that location and able to test.

teddyb
Visitor III
July 18, 2025

Same here (we are using a pair of FortiGate 121G running 7.2.11).

 

The graceful way would be to trigger "Private Relay Temporarily not available" message which will enable pass-through mode. I've seen it before, but cannot reproduce it.

 

Returning NXDOMAIN for the domains mask.icloud.com, mask-h2.icloud.com, mask.apple-dns.net, mask-api.fe.apple-dns.net and mask-t.apple-dns.net, would not trigger the message but rather block browsing using Safari (returning "can't connect to iCloud Private Relay" message).  The rest (Chrome/apps and etc) should normally work without any issues.

teddyb
Visitor III
July 22, 2025

I think I spoke too soon.  The private relay indeed becomes unavailable if you follow the instructions:

 

Image (3).jpg

bwsitadmin
New Member
July 29, 2025

Private relay shows as available as mine and all internet access doesn't work.

 

Does your web filter and DNS filter look like mine, or am I missing something? Are you blocking proxy/vpn in app control?

 

I am getting nxdomain for 1.mask.icloud.com but mask.icloud.com seems to be resolving. 

 

Thanks!

zalonta1
New Member
August 5, 2025

I had it go on and off about three times in an hour on all of my devices. Since the last time it came back on, it has not happened again on any device.

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