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swensontan
swensontan
New Member
June 6, 2018
Question

Issue with Forticlient on Surface Pro 4 1TB

  • June 6, 2018
  • 1 reply
  • 3011 views

Hi,

I have 2 Surface Pro 4 1TB which have been encountering blue screen daily - partmgr.sys. After uploading the DMP to MS site, I was advised that Forticlient is causing it and after uninstallation blue screen did not appear anymore so I am sure Forticlient is the cause.

For your information, this blue screen only occurred for the 1TB version, I have others Surface Pro 4 which is working fine.

    1 reply

    jsweihe
    jsweihe
    New Member
    June 6, 2018

    I am experiencing the same issue on my Surface Pro 1TB.  Uninstalled the FortiClient and no more BSOD.  I noticed the BSOD occurs when the client is trying to do a Scheduled Scan.  Tried to run a manual scan and the received the BSOD as well.

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