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Marco_Ziviani
New Member
March 5, 2013
Question

Issue VPN SSL portal

  • March 5, 2013
  • 12 replies
  • 16527 views
HI all, i' ve a strange issue with the ssl vpn. on a cluster of forti200b i' ve setup the vpn ssl, on the first release of the FortiOS 5.0 when trying to access from a browser to https://ipfirewall:10443 i get prompted for the cert and then i got an error 400. Soon the new firmware was released the issue disappear. Now the firewall are all updated v5.0,build0147 (GA Patch 1) but the issue come back. i' ve read that maybe a restart could fix this issue but it' s not good in the middle of the day ; ( anyone has experienced the same issue ?? regrds Marco

    12 replies

    discoveryit
    New Member
    March 5, 2013
    Known issue in 5.0.1.. Wait for the next build.
    Marco_Ziviani
    New Member
    March 6, 2013
    i hope the issue will be solved, even in the first realase of the FortiOS 5 the VPN Ssl was not working fine. regards Marco
    husky
    New Member
    March 11, 2013
    Hi, we' re experiencing the same behaviour. Last week we updated our 200B from 4.0MR3 Patch 12 to v5.0,build0147 (GA Patch 1). SSLVPN worked fine for approx. 5 days, now no one is able to login to the portal, neither via WebPortal, nor via FortiClient SSLVPN. Too bad,we have 9 VDOMs up and running, so rebooting is not really what I wanted to hear Isn' t there a way of restarting SSLVPN daemon only?
    Silver
    New Member
    March 11, 2013
    Hi, Can you paste your vpn vpn config
    jpierre
    New Member
    March 12, 2013
    Known issue in 5.0.1.. Wait for the next build.
    We are also experiencing the same problem. The problem seems to be occuring as the ' wad' process is consuming too many resources. To get past I either, restart the Fortigate or restart the ' wad' process using the following process: 1. Login to console 2. run ' diag sys top' and get the process ID for ' wad' 3. run ' diag sys kill 11 <pid>' The problem seems to reoccur after 24 hours or so and keeps reoccurring and will often require a reboot of the whole device. FYI - We are on a 200B with 5.0.1 - Extremely disappointed with the 5.x releases thus far. We' ve had numerous proxy authentication issues (to the point we have disabled authentication) and this SSL error. 5.0.1 has been out for some time now and considering this is a known problem the fact there is no patch is pathetic. Lift your game Fortinet.
    husky
    New Member
    March 12, 2013
    We decided to downgrade to 4.0MR3 Patch 12, cause we can' t afford to have recurring SSL-VPN problems. SSL-VPN works fine now. Gladly we only use basic features, so there' s no reason for using unstable 5.0.
    ITHCK
    New Member
    March 13, 2013
    Hi all, I get the same problem, no VPNSSL, no access to portal until reboot of the box after that it works again for 2 or 3 days and need a reboot again !! We need a fix to this problem, seems that a lot of people get the same issues. thanks !
    DemetrioMello
    New Member
    March 15, 2013
    Same problem here after upgrading to V5.0. I was talking with a Fortinet engineer just yesterday and he said that the next patch is expected for the next week. Hope to see it released soon.
    ITHCK
    New Member
    March 19, 2013
    The patch has been released today
    Marco_Ziviani
    New Member
    March 26, 2013
    yes i' ve applied the patch and seem to work !!! a couple of day of testing before production thans all marco
    Robin_Svanberg
    New Member
    March 26, 2013
    Same issue seems to occur on Patch 2. HTTP Error 400. Can´t see the wad proces in sys top though. Anyone else having the same issue?
    JMGIII
    New Member
    May 3, 2013
    use diag sys top 99 99 - Ill show 99 processes. This was required for awhile V4MR3 patch 7-11 because you could not sort the output of diag sys top by process or cpu utilization. Finally fixed in patch 12.
    zeki893
    New Member
    April 3, 2013
    yes I' m still facing this issue running v5.0,build0179 (GA Patch 2)