Issue printing batch guest accounts from FortiGuest Admin Portal

Hello everyone,

I’m encountering an issue regarding batch account creation. I am using version v2.4.1-build0468. When I create a batch of users and try to email the created credentials, the email is sent correctly, but the attached Excel file is empty. It only contains the headers ('Username', 'Password') without any actual account data.
%ACCOUNTLIST% in the email template doesn't seem to work either (it's blank in the email)
In "Manage Account Batches", if I "Print account" it results in an error : "Unable to print/send details! Password not found for the user".

So I literally have no way to get the password of the users.

Surprisingly, “Random User Account Batch” works way better. The .csv contains the passwords & “Print account” actually works…

Has anybody figured out how to create account batches using a .csv file (and get the list of the login/passwords)?

Thanks in advance !