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mmantovani
mmantovani
New Member
June 14, 2018
Solved

Is there an update available for FortiAP

  • June 14, 2018
  • 7 replies
  • 13271 views

Hello,

 

I am trying to determine if there is an firmware/OSVersion update available for one of our FortiAPs (FAP423E)

[ul]
  • It is attached to a FortiGate FGT81E on v5.4.8,build6501 
  • Logged in to the FortiGate, under WiFi & Switch Controller > Managed FortiAPs I see the current OSVersion as: FP423E-v5.4-build6037
  • Yesterday when I right click > Upgrade Firmware it was saying Failed to retrieve FortiAP recommended firmware updates. Today it just takes me to the Upgrade Firmware screen with Upgrade File with +Upload button
  • Supported Upgrade Paths – FortiAP and FortiAP-S doesn't show anything matching build6501 and search shows No matching records found
  • Similarly, SYSADMIN_NOTES search doesn't bring up anything[/ul]

    How can I find out if there is an update for our FAP423E in the 5.4xx stream (we are not currently looking at doing a point or major upgrade, just ensuring it is fully patched in the 5.4xx stream).

     

    Any help would be much appreciated!

      • Best answer by Toshi_Esumi

      It's under "FortiAP-W2" for Wave 2 devices. I had the same problem looking for 221E.

      7 replies

      Toshi_Esumi
      SuperUser
      Toshi_EsumiAnswer
      SuperUser
      June 14, 2018

      It's under "FortiAP-W2" for Wave 2 devices. I had the same problem looking for 221E.

      ede_pfau
      SuperUser
      ede_pfau
      SuperUser
      June 15, 2018

      BTW, the fully patched v5.4.x version is v5.4.9 (released May 10, 2018). Do yourself a favor and get rid of the annoying GUI bug in the Policy Table (always expanding fully, fixed in v5.4.9).

      mmantovani
      mmantovaniAuthor
      New Member
      June 15, 2018

      Thanks very much Toshi and edu_pfau!  :)

      OK, so based on the above it seems our goal is to update our FAP423E to FortiAP-W2 v5.4.9.  A couple of questions:

      [ol]
    • Is there a page like Supported Upgrade Paths – FortiAP and FortiAP-S for FortiAP-W2? I've done some searching under FortiAP-W2 but unfortunately still not seeing what upgrade path I need to take.
    • What subpoint is our FAP423E currently on? Under WiFi & Switch Controller > Managed FortiAPs I see the current version is FP423E-v5.4-build6037 but the subpoint (5.4.x) is curiously absent.[/ol]

      Thanks again!

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