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Ireda1
Visitor III
November 29, 2023
Question

Is FortiToken supported on Smart TV

  • November 29, 2023
  • 6 replies
  • 4035 views

Dears,

I can connect VPN from Smart TV, but when I enable FortiToken i have connection error.

6 replies

adambomb1219
SuperUser
SuperUser
November 29, 2023

What smart TV?  Android TV?  I really doubt this is something Fortinet has tested or supports.  Why do you want to do this?  Why put a VPN agent on a smart TV?

hbac
Staff
Staff
November 29, 2023

Hi @Ireda1,

 

What is the TV model? Did you install FortiClient on the TV? What is the error message? 

 

Regards, 

Markus_M
Staff & Editor
Staff & Editor
November 29, 2023

FTM should run on the TV if the TV is sporting an android based OS. The connection error will be important to know which app states that. FTM on answering FTM push, or FortiClient when starting VPN.

sw2090
SuperUser
SuperUser
November 30, 2023

As long as the TV requests your password for the VPN with each connection attempt you can always enter the token right after the password even if it is not explicitely asking for it. 

This works in every vpn client.  Just enter password+token to submit the token along with the password.

 

sw2090
SuperUser
SuperUser
November 30, 2023

you just need to be able to get your token code. 

On IOS/Android you can install the App and import your token.

Ireda1
Ireda1Author
Visitor III
November 30, 2023

Dears,

I already installed Fortitoken agent and i receives the code, but after put the code and click ok, I face issue ---->"unable to establish the vpn connection. the vpn server may be unreachable"

Ireda1
Ireda1Author
Visitor III
November 30, 2023

Although if i used username and password, working normally

Markus_M
Staff & Editor
Staff & Editor
December 5, 2023

Not sure the VPN client (you didnt answer whether this is FortiClient or not) supports the 2nd factor well. As sw2090 mentioned, the password+token concatenation will work.
So instead of the two fields of the client

"user" "passw0rd"

then OTP

"123456"

you enter

"user" "passw0rd123456"

Hope that helps.

 

Best regards,

 

Markus