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R_62B
New Member
September 16, 2020
Question

Is FctMiscAgent my problem? (Mac)

  • September 16, 2020
  • 1 reply
  • 4230 views

For months my Mac has had a LOT of trouble keeping all applications running. Most of the time the problem is with Word and Outlook. These two applications freeze. Activity Monitor reports that the applications are not responding. Often I have to do a force-quit.   Yesterday, though, Word and Outlook performed nominally. The problems then were with Contacts and Safari. Those applications repeatedly failed to respond (per Activity Monitor.)   My recollection is that, each time one of these important applications stops responding, I also see in Activity Monitor that a process named FctMiscAgent is similarly not responding. I also notice that, after I force-quit the non-responding application, then FctMiscAgent responds.   I believe that FctMiscAgent is associated with Forticlient. I installed Forticlient at the beginning of the lockdown, but I have not used it for months. If FctMiscAgent is interfering with the applications that I do use, I could happily remove FctMiscAgent.   Currently I am on Forticlient VPN 6.2.6.737.   I cannot find FctMiscAgent. I would think that it is in one Library or the other.   Does anyone know if FctMiscAgent could be causing my important applications to freeze? And, if so, where is FctMiscAgent?   TIA

    1 reply

    R_62B
    R_62BAuthor
    New Member
    September 19, 2020

    Follow-up here.   On the newer of my Macintoshes, I went up to the Forticlient icon in the Menu Bar.   I pulled down the menu to Shutdown Forticlient.   Forticlient then shut down.

     

    I tried the same thing on the older Macintosh.   Here Forticlient does not shut down.  Instead I get a dialog box stating:

     

    Failed to shutdown FortiClient

    Some services are not able to be shutdown.   

     

    I do not want to uninstall Forticlient.   I just want to turn it off for the time being.

     

    Is there some way of shutting down "some services?"