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mohammedahmed
mohammedahmed
Visitor III
November 27, 2022
Question

IPTV blocking connection

  • November 27, 2022
  • 2 replies
  • 2573 views

Hello friends,

 

I' ve got issue with some enduser i have FortiGate 600E FortiOS 7.2.3  . Some of our customers are using iptv and have trouble with broken connections (the stream works for a few seconds, then it just freezes or sound stops). I can' t find a description of the iptv specifications so I just guess there must be multicast being enabled in the fgt, am I right? I' d like you to give me a hint or a solution if anybody of you just solved this already within own experiences...

note when i stop FortiGate it's working fine without any problem with IPTV

 

thanks and regards 

2 replies

Anthony_E
Staff
Anthony_E
Staff
November 30, 2022

Hello Mohammed,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Regards,

Best Regards
    mohammedahmed
    mohammedahmedAuthor
    Visitor III
    November 30, 2022

    thank you 

    Anthony_E
    Staff
    Anthony_E
    Staff
    November 30, 2022

    Hello Mohammed,

     

    Please try to configure a multicast policy on the firewall and check if that helps to pass the traffic through the firewall for the IPTV

    https://docs.fortinet.com/document/fortigate/6.2.5/cookbook/968606/configuring-multicast-forwarding

     

    Tell me if it is working. If not, we will continue to find a solution.

     

    Regards,

    Best Regards
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