Skip to main content
SecurityPlus
SecurityPlus
Explorer III
April 10, 2019
Question

iPhone Video / Sound Out-Of-Sync, Web Pages Slow To Load

  • April 10, 2019
  • 2 replies
  • 3378 views

Using an Apple iPhone, a FortiGate 60E (6.0.4 build0231) and a FortiAP FP221C (6.0-build0030), the sound and video often get out of sync. When this happens the voice continues normally while the video often freezes. The video does not go away but instead simply stays on the same image while the audio works properly. The out-of-sync issue happens with WiFi only or with both WiFi and cellular data turned on. This does not happen with only cellular data on. The common denominator regarding this problem seems to be with the WiFi turned on.

 

Websites alone (static web pages without video) are often slow to load as well whenever the WiFi is turned on.

 

Have others experienced this? Any ideal how to fix the problem?

    2 replies

    SecurityPlus
    SecurityPlusAuthor
    Explorer III
    April 10, 2019
    The initial loading of the video or webpage seems quick then it often seems to pause or hang before finishing to load.
    Zoha47
    Zoha47
    New Member
    June 30, 2019

    You can use a third party application for your device. Hope, your problem will be solved... [link=https://www.snaptubepro.com/snaptube-apk-download/][/link]

    Terms & ConditionsAccessibility statement