Skip to main content
ZMI
New Member
July 3, 2022
Question

IoS Device internet issue - 201F

  • July 3, 2022
  • 1 reply
  • 854 views

Hi Guys,

I am using Fortigate 201F  version 7.0.3 with some Cisco access points connected (AC140 is the model type)

Wifi seems to only work when the iOS device is active, but when its just locked, it seems wifi doesn't work until I unlock the device again.

This issue has been happening with many of our sites and only on iOS devices. Even though the device is still connected to the Wifi, it only has connection when its active/unlocked.

The reason why I am only looking at the firewall as the issue is because this isse only occurred when Fortigate was installed, but with the previous firewall (Sophos XG 86) Issue was not there.

Please note, that I am not using any VPNs, so that could not be an issue.

1 reply

Christian_89
Contributor III
July 3, 2022

Have you tested with 6.4.9?

Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.
Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!