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jackt
New Member
December 20, 2024
Question

Internet SLA didn't worked

  • December 20, 2024
  • 9 replies
  • 2166 views

Hello,

I have a setup with SD-WAN where I have multiple sites, on one of the sites I have two ISP connections.

To made failover I created Internet SLA to made failover possible.

 

So I created this in SD-WAN -> Performance SLAs

Zrzut ekranu 2024-12-20 123013.png

Last week the wan2 which was the active link went down (ISP told me they cut fiber cable during some repairs on the street).

 

The problem is that the failover didn't worked and I needed to move SD-WAN VPNs manually to wan1 link.

 

What I do wrong here ?

9 replies

kgeorge
Staff
Staff
December 20, 2024

Hello @jackt,

 

I believe, this might help you,

 

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Configure-IPsec-VPN-with-SD-WAN/ta-p/209840

 

Kindly check if this topology matches with yours and make necessary changes accordingly for failover to happen as expected.

 

Have a nice day!

 

 

jackt
jacktAuthor
New Member
December 24, 2024

Hi,

Unfortunatelly my topology is much different that the one in example.

 

The problem is that I inherited this setup and not sure if all has been set correctly. 

 

I have two HUBs which this firewall is connecting to. This is main difference.

Zrzut ekranu 2024-12-24 095956.png

The wan2 link being down didn't switched VPN interface to wan1 which is up.

 

The only setting I suspect which may be reason for it is the "Update static route" which is disabled in the VPNs performance SLA. But Im not sure.

Zrzut ekranu 2024-12-24 100234.png 

fista3015
Visitor III
June 14, 2025

Hello,

 

Have you maybe found a solution for the problem? I have the same problem of SLA not failing over and TAC is saying that it is normal and I need to wait for BGP to fall for it to failover(why use Perf SLA then at all?!).

 

Any tip would be helpful!

 

Kind regards,

fista3015

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