Skip to main content
billsey
New Member
September 4, 2018
Question

Internet performance with 30E running 6.0.2

  • September 4, 2018
  • 17 replies
  • 25774 views

I recently did the firmware upgrade from 5.6 to 6.0 and I'm seeing much poorer performance than before the upgrade. We've got a 25Mbps symmetrical feed over fiber and my total throughput has dropped to 10Mbps. When I bypass the FortiGate and connect directly to the fiber modem I get full speed with any of the speed tests. I don't remember making any changes other than the update and we've rebooted a couple of times. Does anyone have ideas on what's going wrong?

 

    17 replies

    SecurityPlus
    Explorer III
    September 6, 2018
    When you refer to a speedtest with 6.0.2 with the firewall in the circuit, are you using a browser speedtest using someone speedtest.net or are you referring to the Bandwidth window on the FortiGste GUI?
    billsey
    billseyAuthor
    New Member
    September 6, 2018

    I've tried both. When going through the router just now speedtest.net gave: Ping ms 83 Download Mbps 7.21 Upload Mbps 9.43, note that there are other users getting a portion of the bandwidth, so this is expected to be lower than the 25/25 we get without the router. At the same time the bandwidth window is displaying a flat line near 10Mbps.

     

    When testing directly connected to the fiber modem last week we saw the full 25/25 using speedtest.net. I hesitate to do that test very often since it takes the whole company down...

    tanr
    New Member
    September 6, 2018

    Ping out to a nearby server was 83 ms through the FortiGate?

    What was the ping going straight through the fiber modem?

    akardeniz
    New Member
    December 24, 2021

    I have exactly the same problem

    Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
    Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.
    Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!