Skip to main content
Aminul26
New Member
June 23, 2022
Solved

Internet access is not coming from a certain IP

  • June 23, 2022
  • 1 reply
  • 1119 views

Specific IP not getting internet through the Fortigate 200F firewall but communicating with a local gateway. We have checked the forward traffic logs and found there is send bytes but no received bytes for those IP. We have no bindings or no security profiles in the security policy but still, we are facing this issue. Mention those IPs in using printing service, when changing IP address then getting everything is okay. Those IPs are 10.10.32.94, 10.10.32.52, 10.10.33.34

Best answer by akristof

Hi,

I would run debug flow:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-First-steps-to-troubleshoot-connectivity/ta-p/192560

This will tell you if FortiGate is routing traffic correctly, if it is applying SNAT and if anything else is interfering with this source ip address.

1 reply

akristof
Staff
akristofAnswer
Staff
June 23, 2022

Hi,

I would run debug flow:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-First-steps-to-troubleshoot-connectivity/ta-p/192560

This will tell you if FortiGate is routing traffic correctly, if it is applying SNAT and if anything else is interfering with this source ip address.