Skip to main content
UdaM
Explorer III
April 17, 2025
Question

internal URL not resolve of FortiSASE

  • April 17, 2025
  • 3 replies
  • 1437 views

I created DNS rule for access internal domains from clients but not resolving URLs. How can i troubleshoot the issue? 

 

 

3 replies

fabs-net
Explorer III
April 17, 2025

Hi,

 

you can't really troubleshoot stuff in FortiSASE like we know from onprem FortiGates.

I would first try to sniff for the DNS traffic, which you should see in the IPsec tunnel to your SPA site.
Then maybe also run a debug to see what's happening with this traffic.

 

I've heard of a Split DNS issue in new SASE instances which occur if you configured the SPA with BGP on loopback, only support can fix this with a workaround.

 

KR Fabian

Every packet has a journey.
UdaM
UdaMAuthor
Explorer III
April 18, 2025

Thank you @fg_muc for your advice. I'll open support case.

UdaM
UdaMAuthor
Explorer III
April 27, 2025

Resolved with help of SASE TAC team.. Resolved by 

 

1. Enable NAT on firewall policy

2. Add tunnel IP to the FW policy