Just recently had this issue when installing Forticlient on one our computers and fixed it with help from the post below. 1st solution resolved it immediately.
https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Install-Failure-Error-997-Overlapped-I-O-operation-is-in-progress.html Causes: This is a known issue sometimes caused by the Microsoft security update KB2918614. This issue occurs because update 2918614 uses cryptographic keys and certificates for hashing the installation files together with the logged-in user profile. However, cryptographic keys and certificates cannot be used by mandatory or temporary user profiles. Therefore, when a user uses a mandatory or temporary user profile to install any MSI package, the MSI package installation fails and the error message returns. Solution: Solution #1 - Change the name of the following folder Rename the folder C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 to C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18_BAK and try installing the Autodesk software again. Solution #2 - Apply the following hotfix Microsoft recommends applying a hotfix released to address this issue. Refer to "The profile for the user is a temporary profile" error when you install a MSI package in Windows for that hotfix. Solution #3 - Remove the updates triggering the errors Go to Control Panel > Uninstall a program (or Programs and Features). In the left menu, click View installed updates. In the search box at the top-right search for KB2918614. If you find it, uninstall it. Do another search for KB3072630, KB3000988 and KB3008627. If you find them, uninstall them as well. Reboot the computer and try installing the Autodesk software again. Solution #4 - Edit the Registry If the install still fails, add the product code of the product you are trying to install to the SecureRepairWhitelist in the Windows registry. Warning! Use the Microsoft® Registry Editor only at your own risk and only after backing up the registry and the system.dat and user.dat files, as outlined for your operating system in the Microsoft Knowledge Base and in How to back up the system registry. More information about the registry is available in Help topics in the Microsoft Registry Editor. Click Start, click Run, type regedit in the Open box, and then click OK. Locate and then click the following subkey in the registry (create it if it doesn't exist): HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer On the Edit menu, point to New, and then click DWORD Value. Type SecureRepairPolicy for the name of the DWORD, and then press Enter. Right-click SecureRepairPolicy, and then click Modify. In the Value data box, type 2, and then click OK. Locate and then click the following subkey in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer On the Edit menu, point to New, and then click Key. Type SecureRepairWhitelist for the name of the key, and then press Enter. Double-click the SecureRepairWhitelist key to open it. On the Edit menu, point to New, and then click String Value. Create String Values that contain the product codes (including braces {}) of the products that have to be added to the Safe Recipients list.
