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orbegonzo
orbegonzo
New Member
December 22, 2015
Solved

Installation fails: Service Fortishield failed to start

  • December 22, 2015
  • 3 replies
  • 16240 views

Hi,

 

I'm trying to install Forticlient in a Windows 7 computer. The problem is that, during the installation, it fails once it reaches the "Starting services" phase. The installation software shows an error message that says: "Service Fortishield failed to start. Verify that you have sufficient privileges to start system services". After that, the installation just rollbacks.

 

The computer only has one user account (Administrator), and I have tried running it explicitly as an administrator, but the situation doesn't change.

 

Any solution?

 

Best regards

Best answer by Robbie

Update with the Latest Windows security file (Windows6.1-KB3033929-x64.msu)

 

After this update my installation worked fine!

3 replies

orbegonzo
orbegonzoAuthor
New Member
January 8, 2016

Problem persits. No clues?

Robbie
RobbieAnswer
New Member
January 8, 2016

Update with the Latest Windows security file (Windows6.1-KB3033929-x64.msu)

 

After this update my installation worked fine!

orbegonzo
orbegonzoAuthor
New Member
January 8, 2016

Thanks a lot, that solved this issue! 

 

However, once I have managed to install the program, and try to connect to the VPN after receiving the Forti Token, I encounter the same problem that I posted here (which is still unresolved):

 

https://forum.fortinet.com/tm.aspx?m=131619

 

Any ideas?

 

Best regards

PUNEET
PUNEET
New Member
January 19, 2016

Hi Dear..

I have downloaded Windows6.1-KB3033929-x64 and tried to install but It is not applicable. 

I am facing issue in installing forticlient.. Kindly suggest some solution.

 

Thanks 

 

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