Inspected Protocols are missing in Antivirus security profile

Forum|Forum|1 year ago
December 5, 2024
10 replies
5352 views

I have a very interesting problem that I have not been able to figure out yet. I've searched the internet and haven't found anything with this exact problem. I have a FortiWiFi 40F-3G4G that I upgraded all the way to 7.6.1 build3457 before I did any configuration on the device. I finally got the Sandbox working with FortiCloud, but I noticed that when I try to configure the antivirus policy, there are no entries listed in the GUI for Inspected Protocols. Since they aren't listed, it will not let me proceed to turn on or off any settings or even give it a name. Has anyone else seen this before?

sjoshi

Staff

Hi,

Can you share the snapshot of the error you are seeing on the policy and pinpoint the exact concern

Thanks, Salon

dancadmanAuthor

New Member

Certainly.

Screenshot - Antivirus Profile.jpg

sjoshi

Staff

Please check the AntiVirus scan is enable and any one of the protocol is enabled

Thanks, Salon

thomasp942

Visitor III

Same exact issue on my new 40F. I can not edit the default A/V profile, and I can not create a new one. All the sliders are grayed out, and I get the red box undefined error. It's been over a month since this post was created and Fortinet still did not release a fix for this? That is ridiculous!