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I need assistance in setting up FortiEMS license

Forum|Forum|1 year ago
November 9, 2024
13 replies
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Hello, good evening from here. Please, for days now, I've been struggling to setup the FortiEMS license, and honestly I'm feeling like giving up. I don't know if anyone will be kind enough to assist me through, and I'll greatly appreciate it. Thanks

FortiClient EMS

Best answer by funkylicious

have you looked at, https://docs.fortinet.com/document/forticlient/7.4.0/licensing-guide/158419/licensing-forticlient-ems

funkyliciousAnswer

SuperUser

have you looked at, https://docs.fortinet.com/document/forticlient/7.4.0/licensing-guide/158419/licensing-forticlient-ems

"jack of all trades, master of none"

Ferrari007Author

New Member

Yes, I have read, re read all of I but you see, honestly, I didn't understand one thing. I'm new to all of these what I basically need is just a simple personal login for forticlient vpn. That's just all

AEK

SuperUser

Can you give more details about the issue? Also any screenshot? Error message?

AEK

Ferrari007Author

New Member

Thanks for your reply. When I try to put the SSL certificate, automatically, it'll not allow me to "import". When I try to submit it manually, it'll ask of password, but I don't how or where to find the password or even how to upload the certificate. Plz don't mind me, I'm new to all

AEK

SuperUser

Hello Ferrari

Are you using FortiClient or FortiClient VPN?
Is it to connect to your corporate VPN server or to connect to somewhere else?

AEK

Ferrari007Author

New Member

so, this is what I have been using. I don't really know which exactly it is, whether it's forticlient or forticlient vpn. But the issue is that, the login I had been using doesn't work anymore. I just want a new login details I can use to login successfully. That's just all. Plz, if you can assist me, I'll greatly appreciate it

KarlH

Explorer II

Hello,

IMHO if its to for corporate access then your corporate help desk would have set you up with the credentials. I was told to contact my own corporate help desk, were the people who could assist with that. Sorry for jumping.

Are you an end user or an administrator trying to set up, you should not have to manage certificates an licenses if your an end user. But folks here are very helpful just be clear on the issue and what point of view you are working from, send pictures, error messages from the steps you take, and be very clear in the problem.

You say it used to work and now the login creds no longer work and now you are seeking new credentials? Corporate help desk is the resource to use for accessing your corporate assets, networks etc. You should not have to debug or solve this issue by yourself. You are among friends:) This forum may help surface info you could share with your support tech group.

~Karl

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