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ZZDVA0B
New Member
February 14, 2020
Question

I'm Unable to connect at the WEB GUI port 4443 over IPSEC tunnel

  • February 14, 2020
  • 4 replies
  • 6330 views

Hi all, I have a IPSEC Tunnel Site-to-Site, but I'm unable to connect at the WEB GUI on port 4443  of the other Peer remote Gateway. The Tunnel is UP and SA negotiate correctly with encrypt and decrypt packets but I'm unable to connect WEB GUI of the other Peer remote Gateway.

Ping to internal Host it's working fine, but I'm not pinging the port internal of the remote Peer Gateway of the internal host that's work fine. Someone kindly, would help Me to understand the reason of this issue.

Regards in advance.

 

Danilo

    4 replies

    tioeudes
    New Member
    February 14, 2020

    Hello,

     

    Do firewall policies allow traffic to the host on port 4443? The object "all" on the "services" filed of the firewall policy not always permit everything.

     

    You can ping the remote gateway but can't access it on port 4443?

    Yurisk
    SuperUser
    SuperUser
    February 15, 2020

    IF remote FG has admin-port set to 4443 then what is left to check is 

    trustedhost
    settings there to make sure it includes your source IP address via IPsec tunnel.

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    ZZDVA0B
    ZZDVA0BAuthor
    New Member
    February 15, 2020

    Thanks to all for Your answers.

     

    I cannot ping the remote gateway and obviously the WEB GUI unreachable, but I can ping the internal host.

    I setting up my Source IP address via IPsec Tunnel and I checked the trustedhost.

     

    I thought of reboot firewall.

    I hope to resolve.

     

    Regards

    Danilo

    xsilver_FTNT
    Staff
    Staff
    February 17, 2020

    Hi,

     

    is CLI/SSH OK ? check admin-sport in system global, or test without redirect from HTTP to HTTPS, check flow debug if you are allowed to pass from tunnel and access GUI from inner interfaces.

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