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barisonvural
barisonvural
New Member
August 19, 2019
Question

I can't connect my device anyway. But it's working.

  • August 19, 2019
  • 1 reply
  • 2090 views

Hi there,

 

I can't connect GUI with browser or CLI with Putty. But my device is working. How can I connect the device and activate HTTPS again? 

    1 reply

    OneOfUs
    OneOfUs
    New Member
    August 21, 2019

    Depending on your model, you may have a console port and/or USB port.  If you have a console port you can use a console cable (one should have come with the firewall) and putty to the serial port (9600,8,N,1).   

     

    If you have a USB port you can use FortiExplorer, however the software is being depreciated on PC.  If you have an active support contract you can still download it from the support portal.

     

    Either way should get you access to the device to re-enable HTTPS/SSH to the device.

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