Skip to main content
techbeck
Visitor III
January 14, 2022
Solved

How to setup SMTP of FortiAuthentication with Office 365?

  • January 14, 2022
  • 2 replies
  • 6731 views

I try so much times and always display error.

 

Could anyone help me to solve this problem, or provide some document to reference? Thanks a lots!

 

2022-01-14 10_45_43-WINDOWS_SERVER_AD_2019_1.52 - VMware Workstation.png2022-01-14 10_46_38-WINDOWS_SERVER_AD_2019_1.52 - VMware Workstation.png2022-01-14 10_47_55-WINDOWS_SERVER_AD_2019_1.52 - VMware Workstation.png2022-01-14 10_49_24-FortiAuthenticator-VM-20211215 - VMware Workstation.png

 

FortiAuthenticator 

Best answer by Debbie_FTNT

Hey techbeck,

if you're using STARTTLS, there could be an issue with the certificate chain; you might need to import the Office 365 certificate and chain into FortiAuthenticator manually.

This KB is for Gmail, but the certificate and STARTTLS configuration would still apply to Office 365:

https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-Configure-Gmail-STARTTLS-as-mail-server/ta-p/195617?externalID=FD40548

Hope that helps!

2 replies

techbeck
techbeckAuthor
Visitor III
January 14, 2022

I find that maybe I need to build a Relay Server to connect my office 365 service.....I keep trying

Debbie_FTNT
Staff & Editor
Staff & Editor
January 14, 2022

Hey techbeck,

if you're using STARTTLS, there could be an issue with the certificate chain; you might need to import the Office 365 certificate and chain into FortiAuthenticator manually.

This KB is for Gmail, but the certificate and STARTTLS configuration would still apply to Office 365:

https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-Configure-Gmail-STARTTLS-as-mail-server/ta-p/195617?externalID=FD40548

Hope that helps!

techbeck
techbeckAuthor
Visitor III
January 14, 2022

I see! Thanks a lot. I will try to do this

BTW I try to connect my FortiAuthentication with my local SMTP sussessfully just now!

 

2022-01-14 15_51_38-WINDOWS_SERVER_AD_2019_1.52 - VMware Workstation.png