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Troxjr2k
Visitor III
August 20, 2024
Question

How to setup an email alert using fortimanager when the fortigate is down for x amount of time

  • August 20, 2024
  • 2 replies
  • 4339 views

Hi, I need a way to receive an email alert when the FortiGate itself goes offline. I have FortiManager & SMTP Email server is configured on the FortiManager. Is it possible to create an alert to trigger a notification when FortiGate devices go down and an email is sent via Fortimanager to a recipient?

2 replies

dbhavsar
Staff
Staff
August 21, 2024

Hello @Troxjr2k ,

 

You can refer to this KB: https://community.fortinet.com/t5/FortiManager/Technical-Note-How-to-configure-email-alerts-for-config-and/ta-p/197283 , based on your requirements you can setup the trigger based on event that generates when FortiGate goes down.

Troxjr2k
Troxjr2kAuthor
Visitor III
August 22, 2024

@dbhavsar Thank you for sharing this information. I would like to inquire whether FAZ includes heartbeat monitoring for FortiGate devices. If the connection with the firewall is lost, the Faz stop collecting logs from the FortiGate? If it does go offline, will FAZ be able to report to us via email that the FortiGate device is down?

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