How to reset FortiView Traffic Shaping counters

Forum|Forum|1 year ago
March 18, 2025
6 replies
1344 views

Hi all,

I'm running a FortiGate 60F with v7.2.11 build 1740. I've added a Traffic Shaping monitor in my Dashboard but can't find a way to reset the counters:

In Dashboard -> FortiView Traffic Shaping there is no 'Right-click' option to 'Clear Counters'. If i go to Policy & Objects -> Traffic Shaping there is an option to select 'Clear Counters' for each Traffic Shaper but i doesn't reset the counters shown in the FortiView monitor. Tried the cli as well (diagnose firewall iprope clear 100015) but same result as above.

Thanks,

Michael

FortiGate

ebilcari

Staff

Have you tried to delete and add the Monitor again?

Emirjon

MiniAuthor

Visitor III

Yes, but it didn't solve it.

ebilcari

Staff

You can also check from CLI:

# diagnose firewall shaper traffic-shaper stats <list / clear>

Emirjon

MiniAuthor

Visitor III

Some additional info. The counters on the FortiView Traffic Shaping page are still increasing like normal, they are not stuck on a fixed value or somehting like that. Only Right-Clik option shown is 'Drill Down to Details'. The reason for the counter reset is so i can quicly check the phone/voip shaper (High min 2 Mbps) isn't dropping anymore bytes like it did before i changed the order of the shaper policies.

MiniAuthor

Visitor III

Just a little update. Don't know why and when, but they seem to have been reset.

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