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7WBS
7WBS
New Member
February 17, 2026
Question

How To Reset a FortiAP FAP-234F-A to Factory Defaults

  • February 17, 2026
  • 1 reply
  • 126 views

Hello Everyone:

 

We need to reset an FAP-234F-A to factory defaults because we don't have the admin password.

 

Here are the details:

 

1. We have the unit connected to a FortiGate 40F, which has the default IP address of 192.168.1.99 for now while we set things up. The FAP-234F-A is set to 192.168.1.2 and we can ping it and browse to the GUI.

 

2. The QuickStart Guide for this unit says that it comes with a special POE injector that has a reset button on it because the AP doesn't. Probably because it's a ruggedized outdoor unit and having a reset button would compromise the ruggedness. The model number of the PO injector that shows in the QSG is EPA5006GPR-4P. It's made by EnGenius, but the only one they have is the EPA5006GR, so we bought that one. It has a reset button on it but pressing it for more than 10 seconds doesn't reset the AP to factory defaults. It does nothing. Probably because it's slightly different than the EPA5006GPR-4P and the pinout is different.

 

3. We can connect to the AP via the console. Our understanding is that if we install/replace the firmware during boot, it will reset the unit to factory defaults. We have downloaded firmware for it and gone through the whole process several times, but still can't login to the unit. We pasted the CLI text in this post in hopes that someone can spot something there that is preventing the unit from accepting the new firmware, but the system didn't allow it. There are probably errors there that explain why the unit is not accepting the firmware replacement, but we don't know enough to understand what we're looking at.

 

4. We found the article below and it's exactly what we're going through. We read the articles suggested by the Fortinet staff member that replied to the post a couple of times, but they don't look like they will work just like they didn't work for the person that added that post. Link: https://community.fortinet.com/t5/Support-Forum/Factory-reset-FortiAP-222E/m-p/213157

 

Thanks in advance.

1 reply

Stephen_G
Moderator
Stephen_G
Moderator
February 23, 2026

Hi 7WBS, 

 

I understand this topic to be the same as this one, is that correct? https://community.fortinet.com/t5/Support-Forum/How-To-Reset-a-FortiAP-FAP-234F-A-to-Factory-Defaults/td-p/430892 If that's the case, can I request you edit the original post to merge together the info as appropriate? We'll try to get you an answer or help.

Stephen_G - Fortinet Community Team
7WBS
7WBSAuthor
New Member
February 25, 2026

Hi Stephen:

 

Thanks for reaching out and apologies for the late reply.

 

Yes, this post is the for the same issue as the one in the link you provided. The reason is that the one in your link had been initially marked as spam because I had pasted the CLI information in the post.

 

There are probably 1 or 2 others that were initially marked as spam, so in the end, the one that the system allowed was this one: https://community.fortinet.com/t5/Support-Forum/How-To-Reset-a-FortiAP-FAP-234F-A-to-Factory-Defaults/m-p/430898

 

I'm afraid to merge them because then the system will mark the merged post as spam.

 

How should we deal with this?

 

-Eli

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